Businesses are permitted to monitor and record their calls providing they follow the guidelines as set out in this document: OFCOM

 

Voiceproof™ are not offering any legal advice and we strongly advise our customers to seek their own independent advice. The details contained on this website are for informational purposes only and are not to be considered to be legal advice.

It is the responsibility of the customer to use our products in accordance with the applicable laws and to bear in mind that criminal offences and civil actions may occur when the relevant legislation is not complied with.